Penfield Digital

Creating customer success on the Salesforce platform from the very soul of your brand



We are seasoned omnichannel marketing and Salesforce professionals. Who know the importance of creating short-term ROI, implementing your first customer journeys. And, consequently, map out your strategy. This is the basis for ongoing implementation to seize the full potential and rewards of your investments. We believe in defining your customer contact strategy first, then we help you implement the right marketing technology stack and go beyond. 


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Marketing automation

Marketing automation must pay off. Generate CLV and ROI. Therefore, we give you lift-off with initial journeys and templates in the first 2 months. Where marketing is not only about reeling in customers, but also keeping them engaged after the purchase.

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Creative services

Consistency in creative communication is key to an immersive customer experience. Our UX and visual designers and copywriters are doing just that: creating omnichannel journeys fuelled from your brand’s DNA, so unmistakably yours.

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Data architecture

Data is crucial if you want to offer a consistent, personalized customer experience. We know how to set up your data architecture and connect the dots between any silos.

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Customer experience marketing

Remember: Marketing automation tooling is just an enabler. Creating an immersive customer experience takes AI to make it personal. And brand consistency in creatives across all customer touchpoints. That is what makes customer experience.

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Growth strategies

It takes a MVP implementation to get started. To turn buyers into loyal customers and benefit from better business results you cannot do without a clear strategic roadmap.

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Way of working

Way of working

Creating traction with the end-point in mind. That is how we start. And with your first email and omnichannel campaigns generating promising results, we plant your ‘flag on the moon’: define your ambition and create your strategic roadmap for implementation. Working side by side in 2-3 week agile sprints with tangible deliverables at the end of each sprint. Ensuring quality and alignment at all times.


Enjoy the advantage of working with some of the most experienced omnichannel marketing and Salesforce professionals in the market. Experience gained in a wide range of industries at renowned local, regional and global A-brands.

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Penfield Digital

(Visiting address)
Isaäc Asscherpad 11 
1096 BJ Amsterdam

+ 31 (0)20 312 20 18