Exciting and transformative developments are underway as Makro Kerstpakketten, the distinguished market leader in end-of-year gifts with over 50 years of experience, embarks on a groundbreaking journey to revamp its CX platform. The Valley, renowned for its innovative solutions, has been chosen as the key partner for this venture. Collaborating seamlessly with Penfield Assist Digital, we are pleased to announce that Penfield will take the reins on the Salesforce component of this initiative.
In this dynamic collaboration, The Valley and Penfield Assist Digital are set to redefine Makro Kerstpakketten's online presence. Leveraging Salesforce's cutting-edge technologies, Penfield will play a pivotal role in enhancing the technical backbone of the project. The integration of D2C Commerce Cloud from Salesforce will further propel the development of modern e-commerce facilities, ensuring a seamless and immersive digital experience for Makro Kerstpakketten's discerning clientele.