When your team needs temporary expertise or finds itself lacking in strategic direction, our seasoned Salesforce CX Strategists are here to elevate your customer experience to new heights.
Staffing SF Strategy
Experience the Power of Salesforce CX Strategy Support Staffing
Our Staffing Salesforce CX Strategists work closely with your team to enhance the overall customer journey. By leveraging Salesforce’s robust capabilities, they gain a deep understanding of your brand, customer needs, preferences, and behaviours. They then guide your team to not only meet but exceed customer expectations. With their specialised knowledge in crafting strategies that span the entire customer journey, they are adept at navigating Salesforce’s digital and communication channels to deliver exceptional results.
Skills
They bring a wealth of Salesforce-specific skills tailored to ensure your company’s success:
• Precision in Detail and Perspective: Skilled in both focusing on intricate details within Salesforce data and zooming out to assess broader strategic impacts.
• Comprehensive Customer Journey Strategies: Capable of creating Salesforce-driven strategies that encompass all customer touchpoints, whether online or offline, ensuring a seamless experience across the board.
• Visionary Leadership: Proficient in setting an ideal customer experience vision and guiding your team towards that vision by establishing clear priorities within Salesforce frameworks.
• Holistic Interaction Strategies: Able to design strategies that cover every customer interaction, harnessing the full potential of Salesforce’s tools and capabilities.
• Effective Communication: Proficient in confidently communicating Salesforce CX strategies and insights to colleagues and stakeholders, both in writing and verbally, ensuring alignment and clarity.
• Brand Positioning Expertise: Skilled in developing strategies that establish, build, and reinforce your brand’s positioning through Salesforce’s powerful customer engagement tools.
• Data-Driven Insights: Proficient in conducting and analyzing both quantitative and qualitative research within Salesforce to ensure reliable, actionable insights that drive customer experience excellence.
With a Salesforce CX Strategist on your team, you’ll gain the strategic support needed to fully leverage Salesforce’s capabilities, driving customer satisfaction and long-term loyalty.
The Benefits
Ultimate flexibility
With the flexibility of our On-Premise services, the capacity of your team can be easily scaled up or down.
Rapid deployment
Gain quick access to skilled candidates, with our specialists delivering immediate contributions to your team.
Replacement
If additional expertise is needed or if the specialist isn't available for an extended period, we arrange a seamless transition to another professional.
The perfect match
We match beyond CVs and hard skills, fostering sustainable relationships between companies and professionals.
New perspectives
Colleagues On-Premises stay in close touch with each other to gain fresh perspectives on addressing your challenges.
Transition
When a perfect match occurs, clients and specialists may want to work together permanently. We prioritise our colleagues' growth and will support this.
Our placing process
- Understanding business needs: We receive a brief or have a joint intake to define the needs of your business
- Short list of specialists: We offer a selection of profiles of professionals whom we know well and believe would fit your organization based on talent, experience, and character.
- Setting up the first introduction: Together, we will identify the right candidates and explore if there is a mutual connection; if so, we will schedule the interview.
- Senior-led onboarding: We ensure that our professionals swiftly contribute value to your team through senior guidance during the onboarding period.
- Continuous guidance and training: Throughout the endorsement period, the professional receives ongoing self-development opportunities through our training and guidance.
