Amsterdam Experienced Salesforce Consultant

At Penfield Assist Digital, we propel growth for ambitious brands by serving as a comprehensive digital agency within the Salesforce multiverse. Our mission is to empower organizations, enabling them to deliver interconnected and personalized experiences across all digital touchpoints. Leveraging our expertise in Marketing, Commerce, CRM, Service, and CX, we provide holistic solutions, crafting digital capabilities with a profound impact.

Our diverse clientele boasts renowned names such as Talpa, Nike, WWF, Manchester City, HertogJan, PetsPlace, Linda Magazine, GVB, Bellerose, de Nationale Politie, and various other global brands. Headquartered in the Netherlands, we strategically operate from offices in Amsterdam, Barcelona, and Milan. As an integral part of the larger Assist Digital Group, we enjoy the benefits of a global network with access to multiple offices worldwide.

The Open Role:

As our agency witnesses the proliferation of digital transformation initiatives among both new and existing clients, we are actively seeking a dynamic, hands-on, and experienced Salesforce Consultant to join our team at the Amsterdam headquarters.

In this role, you will assume a pivotal position within our Salesforce team. Your responsibilities will not only involve supporting the team in establishing a robust practice, but also leveraging your technical consulting and project leading expertise to assist clients in overcoming their most significant challenges.

As a Experienced Salesforce Consultant, you will act as the primary point of contact for (complex) projects. Your role entails being the lead liaison with our clients, where you will analyze requirements, devise solutions, and execute the most effective implementations.

The Core:

In this role, you’ll be part of a multidisciplinary and experienced Salesforce team, reporting directly to our Salesforce Core Team Lead, Menno. As an experienced consultant, you will take ownership of client engagements, guide functional and technical discovery sessions, and help shape the future of our Salesforce offering in the Dutch market and beyond.

What You Will Do:

• Lead Salesforce implementation projects across a variety of Salesforce products.
• Conduct discovery sessions with clients to identify business requirements and develop tailored solutions.
• Design, develop and implement Salesforce solutions, leveraging out-of-the-box and low code customizations (plus: Apex, Visualforce, and Lightning components).
• Act as a trusted advisor to clients, challenging and guiding their decisions with confidence and up-to-date platform knowledge.
• Define functional specifications and coordinate with developers, architects, and other stakeholders.
• Provide training and support to end-users on Salesforce functionality.
• Contribute to pre-sales, including scoping, estimating, and demoing solutions.
• Share knowledge and help grow the internal Salesforce capability.

Qualifications and Skills:

• Language skills: Fluent in Dutch, and strong English communication skills (written & spoken).
• Experience: At least 3–5 years of hands-on Salesforce consulting experience, with recent projects on and accurate knowledge of the following:
  • Sales Cloud
  • Service Cloud
• Certifications: Preferably certified in above mentioned Cloud solutions, or able to demonstrate extensive project experience.
• Strong understanding of Salesforce best practices, governance, and platform limitations.
• Ability to manage multiple client engagements (technical and business stakeholders) and collaborate with team members.
• Proactive self-starter with the ability to drive projects.
• Provide Salesforce advice, service, and support.
• Strong customer-facing skills.

• Join a premier, award-winning, and rapidly expanding Salesforce agency, recognized as the #1 Marketing Automation agency in 2022 and 2023 in Emerce100.
• Be part of an agency with a distinguished international customer base, serving both B2B and B2C clients.
• Receive market-rate compensation.
• Embrace an invigorating startup mentality.
• Experience an international and dynamic work environment.
• Explore (international) career opportunities.
• Immerse yourself in an open, informal, flexible, and welcoming work culture.
• Cap off the week with enjoyable end-of-the-week gatherings.

At Penfield Assist Digital, our dedication extends to proactively constructing a workplace that is diverse, equitable, and inclusive. We strive to create an environment where every individual feels not only welcomed but also valued, heard, and treated with dignity and respect. As leaders and strategic partners spanning various industries, we recognize our responsibility to foster a workplace that mirrors our greatest asset—our people. We firmly believe that this commitment not only fosters growth but also ensures fair outcomes for all: our team members, clients, and the communities we serve.

Penfield Assist Digital is an agency under the umbrella of Assist Digital. For further details, please refer to our website.