Hybrid / Amsterdam Salesforce Consultant

At Penfield Assist Digital, we propel growth for ambitious brands by serving as a comprehensive digital agency within the Salesforce multiverse. Our mission is to empower organizations, enabling them to deliver interconnected and personalized experiences across all digital touchpoints. Leveraging our expertise in Marketing, Commerce, CRM, Service, and CX, we provide holistic solutions, crafting digital capabilities with a profound impact.

Our diverse clientele boasts renowned names such as Talpa, Nike, WWF, Manchester City, HertogJan, PetsPlace, Linda Magazine, GVB, Bellerose, de Nationale Politie, and various other global brands. Headquartered in the Netherlands, we strategically operate from offices in Amsterdam, Barcelona, and Milan. As an integral part of the larger Assist Digital Group, we enjoy the benefits of a global network with access to multiple offices worldwide.

The New Role:

As our agency witnesses the proliferation of digital transformation initiatives among both new and existing clients, we are actively seeking a dynamic and hands-on Salesforce Consultant to join our team at the Amsterdam headquarters (hybrid).

In this role, you will assume a pivotal position within our Salesforce team. Your responsibilities will not only involve supporting the team in establishing a robust practice but also leveraging your technical consulting expertise to assist clients in overcoming their most significant challenges.

As a Salesforce Consultant, you will act as the primary point of contact for (complex) projects. Your role entails being the lead liaison with our clients, where you will analyze requirements, devise solutions, and execute the most effective implementations.

Key Responsibilities:

As a Salesforce Consultant, you will play a crucial role in guiding and supporting clients throughout the implementation and optimization of Salesforce solutions. Your responsibilities will include collaborating closely with clients to understand their business needs and delivering customized solutions aligned with their goals.

What You Will Do:

• Conduct discovery sessions with clients to identify business requirements and develop tailored solutions.
• Develop and implement Salesforce solutions, leveraging expertise in Apex, Visualforce, and Lightning components.
• Design Salesforce applications to meet client needs.
• Provide training and support to end-users on Salesforce functionality.
• Participate actively in project planning and management activities.
• Collaborate with cross-functional teams to ensure successful project delivery.
• Work collaboratively with the Sales team on pitches and pre-sales activities.

Qualifications and Skills:

• Bachelor’s degree.
• Salesforce Sales Cloud Consultant certificate is required.
• Over two years of hands-on implementation and consulting project experience.
• Knowledge of Salesforce.com integration and data management.
• Proven background in process design and implementation.
• Experience with Salesforce.com configuration.
• Proficiency in enterprise integration tools and extract, transform, and load (ETL) tools.
• Ability to manage multiple client engagements and collaborate with team members.
• Proactive self-starter with the ability to drive projects in a hybrid working environment.
• Provide Salesforce advice, service, and support.
• Strong presentation and communication skills in English, and preferably in Dutch.
• Strong customer-facing skills.
• Analytical thinker with a proactive mentality.
• Excellent team player.

Have you gained expertise in any of the following areas? Your profile will definitely certainly stand out:

• CRM platforms like Microsoft Dynamics or Oracle
• Web development technologies, including HTML, CSS, and JavaScript
• Experience in collaborating within Agile project teams

• Join a premier, award-winning, and rapidly expanding Salesforce agency, recognized as the #1 Marketing Automation agency in 2022 and 2023 in Emerce100.
• You will be able to work on a flexible hybrid schedule.
• Be part of an agency with a distinguished international customer base, serving both B2B and B2C clients.
• Receive market-rate compensation.
• Embrace an invigorating startup mentality with the flexibility to work remotely.
• Experience an international work environment.
• Explore (international) career opportunities.
• Immerse yourself in an open, informal, flexible, and welcoming work culture.
• Cap off the week with enjoyable end-of-the-week gatherings.

At Penfield Assist Digital, our dedication extends to proactively constructing a workplace that is diverse, equitable, and inclusive. We strive to create an environment where every individual feels not only welcomed but also valued, heard, and treated with dignity and respect. As leaders and strategic partners spanning various industries, we recognize our responsibility to foster a workplace that mirrors our greatest asset—our people. We firmly believe that this commitment not only fosters growth but also ensures fair outcomes for all: our team members, clients, and the communities we serve.

Penfield Assist Digital is an agency under the umbrella of Assist Digital. For further details, please refer to our website.