Marketing automation must pay off. Generate CLV and ROI. Therefore, we give you lift-off with initial journeys and templates in the first 2 months. Where marketing is not only about reeling in new and repeat customers but also keeping them engaged after the purchase.
Fact is that marketing goes beyond the point of purchase. Keeping customers engaged, rendering the service and relevant, personalized communications they expect. The result: brand preference and loyalty. Marketing automation makes a marketer's life easier and customers more engaged. The more so as we ensure consistent branding across your digital touchpoints as well.
Consistency in creative communication is key to an immersive customer experience. Our UX and visual designers and copywriters are doing just that: creating omnichannel journeys fuelled from your brand’s DNA, so unmistakably yours.
And with some 20 years of experience in brand activation our strategic planners, art & copy directors are well positioned to design your next activation campaign, where Salesforce experts create and implement a smooth campaign flow for automated follow-up upon campaign response.
Data is crucial if you want to offer a consistent, personalized customer experience. We know how to set up your data architecture and connect the dots between any silos. We design your central data model, build your 360-degree customer profiles and make sure the relevant data is imported through API connections from any data source or source system.
With your single customer view in place, we have laid the foundation to render that desired omnichannel customer experience to potential and existing customers.
Customer experience marketing
Remember: Marketing automation tooling is just an enabler. Creating an immersive customer experience takes AI to make it personal. As well as brand consistency in creatives across all customer touchpoints. That is what makes a consistent customer experience.
With extensive experience in loyalty marketing, we help you step up in the game of customer engagement, creating and implementing your own loyalty program or points collection scheme. Including the program concept and creatives.
It takes an MVP implementation to get your marketing automation started. To turn buyers into loyal customers and benefit from better business results you cannot do without a clear strategic roadmap. Because an ambition you can work towards, your flag on the moon, is something that allows us to create a strategic roadmap. A plan that will help you seize the full potential out of the Salesforce platform. And serve as a guide to efficiently manage your digital transformation.